FAQs

What can you buy from us?

EPDM rubber sealing strips, EPDM foam (sponge) rubber sealing strips, PVC sealing strips, high temperature resistant silicone sealing foam (sponge) silicone sealing strips, dense-sponge-steel core three Composite sealing strips, thermoplastic elastomer (TPV) sealing strips, building door and window sealing strips, building curtain wall sealing strips, train high-speed rail carriage connection decorative strips, glass windshield sealing strips, bridge and railway sound screen sealing strips, automobile sealing strips, flame retardant sealing strips strips, colored sealing strips, neoprene sealing strips, nitrile oil-resistant rubber strips, various rubber tubes, and a series of industrial rubber products.

Can I get a free sample, how long will it take?

a. For standard products we have in stock, YES for free sample, but the express fee will be charged in advance. Mostly, it takes 3-10 days. 
b. For custom products, sample fee is determined by the detailed sample requirements. Normally, it takes 7-15 days.

Can you make custom parts based on my sample?

Yes, you can send the sample to us by express and we will evaluate the sample, scan the features and draft 3D drawing forproduction.

How can we guarantee quality?

Always a pre-production sample before mass production; Always final Inspection before shipment;

What does your OEM service include?

We follow up your request from the design idea to the mass production. 
1. You can provide 3D drawing to us, then our engineers and production teams evaluate the design and quote you the precise cost. 
2. If you don’t have 3D drawing, you can provide 2D drawing or draft with features details with full dimensions, we can draft 3D drawing for you with fair charge.
3. You can also customize Logo on the product surface, package, color box or carton.
4. We also provide assembly service for the OEM parts.

What services can we provide?

1. Accepted Delivery Terms: FOB,CFR,CIF,EXW,CPT,DDP；
2. Accepted Payment Currency:USD,EUR,HKD,CNY;
3. Accepted Payment Type: T/T,L/C,Western Union;
4. Language Spoken: English,Chinese

Delivery Time

Usually after the shipment, within 15days goods will be finished shipment.

Quality Control and After Sales Service

During production we have strict inspection system for the production, if there is problem happens, we will try our best help solving the problem, such like bank, transportation, if there is quality problem confirmed, we also will undertake responsibility and suffer.

Is price can be discount?

Based on the quantity we will make the best quoation, so discount will be based on the quantity.

What is your payment term?

We accept T/T, Paypal, Western Union, L/C, Alibaba Trade Assurance.
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